DAY6 Controversy Deepens: Second Apology from JYP, Yet Indonesian Fans Are Left Unheard

DAY6 is once again in the spotlight—not for their music, but for controversy surrounding their events.
JYP Entertainment has issued a second public apology, yet fans are more outraged than ever.
The situation has also exposed unresolved issues from their Jakarta concert, adding fuel to the fire.

What was meant to be a heartfelt celebration for DAY6’s 10th anniversary has now become a flashpoint in the K-pop community, after a wave of fans were denied entry to the band’s fan meeting due to what many describe as invasive and excessive identity verification.

The situation escalated quickly following the “Fear Ten: All My Days” fan concert, held from July 18 to 20 at Jamsil Indoor Gymnasium in Seoul. Fans took to social media to voice their frustration, sharing how they were asked to present an array of unnecessary personal documents—like family records, student enrollment certificates, and even financial information—to gain entry. Many were still turned away at the gates, despite holding valid tickets and following prior instructions.

Amid mounting public pressure, JYP Entertainment issued their second official apology on July 23, this time through DAY6’s verified account on X (formerly Twitter). This latest statement followed their initial apology released earlier on July 21, and came in direct response to the ongoing fan outrage and allegations of privacy violations.

In the post, JYP acknowledged the distress caused by the on-site verification process and announced a detailed refund procedure for affected fans. The agency confirmed that only ticket holders from sessions 1 to 3—who were denied entry due to the verification issues—would be eligible for a full refund, including shipping fees. However, tickets that were already scanned or transferred to someone else would not qualify. Fans were given a limited window, from July 23 to July 27, to apply for refunds via the YES24 platform.

JYP admitted that the entry management had been outsourced to an external operator, and that mismanagement led to the excessive collection and even unauthorized sharing of fans’ personal data. While the original intention was to prevent illegal ticket resale, the agency conceded that the system lacked flexibility and failed to protect attendees’ rights. “We recognize the seriousness of the situation,” they stated, promising to implement safeguards to prevent similar incidents.

However, despite the formal apology and the refund announcement, many fans and netizens remained unconvinced. On forums like theqoo, reactions ranged from disappointment to outrage. Critics argued that the refund does little to cover the full extent of fans’ losses, such as transportation, lodging, and the emotional toll of being turned away after long-awaited anticipation.

“This isn’t just about money,” one commenter wrote. “People cried outside the venue. Some traveled hours only to be humiliated. How is a refund enough?”

Others questioned the timing, suggesting that if fans hadn’t gone public with their stories, JYP might never have offered compensation at all. Some also pointed out that attendees who were let in late after prolonged disputes weren’t being addressed in the refund policy.

While DAY6 themselves were not directly involved in the issue, the event has nonetheless cast a shadow over what should’ve been a milestone celebration for the band. Known for their dedicated fandom and self-composed music, DAY6 recently completed a world tour kickoff in Seoul, further solidifying their reputation as one of K-pop’s most respected bands. Yet, the mismanagement of their anniversary fan meeting has left a bitter taste among fans.

With two apologies now issued—both publicly acknowledged but not universally accepted—JYP faces growing pressure to not just repair the damage, but to fundamentally rethink how they manage fan-facing events. Beyond refunds, fans are demanding accountability, transparency, and real change.

But the Wounds Go Deeper: Unresolved Refunds from DAY6’s Jakarta Concert Resurface

While JYP Entertainment’s second apology—this time posted directly through DAY6’s official X account—was intended to address the fallout from the excessive ID checks at the 10th anniversary fan meeting in Seoul, it unintentionally reignited another unresolved controversy: the refund fiasco from DAY6’s third world tour concert in Jakarta.

Held up as a celebration of their return, the Jakarta stop of DAY6’s 3RD WORLD TOUR  was abruptly canceled back in April 2025, just weeks before the scheduled date. Despite promises from the local organizer, Mecimapro, that ticket refunds would be processed between April 14–18, thousands of fans are still waiting. The silence from both JYP and DAY6 on this matter has only added salt to the wound.

According to My Day Berserikat, a grassroots fan collective, over 1,700 tickets remain unpaid—affecting more than 1,100 fans and totaling upwards of IDR 4.7 billion. Many were offered unclear solutions such as non-transferable vouchers instead of full refunds. Even worse, the refund channel through Loket was later rendered unusable after the platform deemed the process invalid.

This stands in stark contrast to how swiftly JYP responded to the Seoul fan meeting issue. There, fans received two formal apologies in a matter of days—along with a clear refund window. Meanwhile, not a single official statement has been made about the Jakarta concert, despite Mecimapro being an official partner of the world tour.

Outraged and disillusioned, Indonesian My Days have turned to social media, demanding accountability not just from the organizer but from JYP and DAY6 as well. Hashtags like #MyDayTagihMecima, #MecimaTuntaskanRefund, and #REFUNDOurMoneyNOW have trended for weeks. Legal complaints have been filed, and mediation with Indonesia’s Ministry of Trade is in progress. Yet when Mecimapro failed to show up at the official hearing on July 2, hope began to fade.

To fans who have supported DAY6 through hiatuses and military enlistments, the silence is not just disappointing—it feels like a betrayal. While Seoul’s controversy prompted immediate responses, the lingering injustice in Jakarta remains buried. And for many, that silence speaks louder than any apology ever could. Indonesian fans didn’t hold back, especially after seeing how fast JYP apologized for the Seoul incident—while issues from the Jakarta concert remain ignored to this day. Their frustration was loud and clear:

@wowzkdl: What about Indonesia My Day? REFUND OUR MONEY NOW‼️

@sikkeureo: and what about the indonesian mydays who still haven't received their refunds from mecima? are you not going to address that at all? THEY WANT THEIR MONEY BACK. let me remind you they're your business partner, so that's part of your responsibility too.

@miiyuss: Since you have no understanding of english, here’s the korean version of @mecimapro failure of refunding my day’s ticket

Sources:

Chosun Biz, Daum, Koreaboo, and posts from X (formerly Twitter)